Effective Date: 12-02-2026
Jabal Alneel Car Rental (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, or mobile applications in the United Arab Emirates (UAE).
We may collect the following types of personal information from you:
Identity Information: Name, date of birth, passport, Emirates ID, or driving license.
Contact Information: Email address, phone number, and physical address.
Booking & Payment Information: Credit/debit card details, bank account information, billing address, and transaction history.
Usage Information: IP address, browser type, device information, and website activity.
Other Information: Any details you voluntarily provide via forms, emails, or customer service interactions.
We use the information collected to:
Provide and manage our car rental services.
Process bookings, payments, and refunds.
Verify your identity and comply with UAE laws.
Improve our services, website, and customer experience.
Communicate promotions, offers, or important updates (only if you have opted in).
Prevent fraud and ensure security of transactions.
In compliance with UAE data protection regulations, we process your personal data based on the following legal grounds:
To fulfill contractual obligations for car rental services.
To comply with legal and regulatory requirements.
To protect our legitimate business interests.
With your consent, where required.
We may share your personal information with:
Service Providers: Payment processors, IT service providers, and logistics partners.
Regulatory Authorities: When required by UAE law or legal proceedings.
Business Partners: For promotions or co-branded services, only with your consent.
We do not sell, rent, or trade your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Your payment details are processed securely through approved payment gateways in compliance with UAE regulations.
Under UAE law, you have the right to:
Access your personal data.
Request correction or deletion of your personal data.
Withdraw your consent for data processing (where applicable).
Object to the processing of your personal data.
To exercise your rights, please contact us at info@jabalalneelcarrental.com.
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content. You can manage or disable cookies through your browser settings.
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Jabal Alneel Car RentalEmail: info@jabalalneelcarrental.comPhone: [Insert Phone Number]Address: 28 26B St - Al Muraqqabat - Deira - Dubai, UAE